Testimonials

 

To submit comments regarding the care you received at Salem Clinic, please click here.

"Each time I have needed services at the Salem Clinic Urgent Care, I have been extremely impressed with the excellent care I have received by warm, personable professionals. Today, I was seen by Dr. Johan Kohler; he took the time to establish a warm rapport and professionally got to the bottom of the issue... " -- Michael
"I have been a patient at Salem Clinic for more than 20 years and have been quite satisfied with the care I received. I want to specially thank Cara... for her kindness, patience, helpfulness during my most recent phone call Thanks Cara! " -- Teresa V.
"My first appointment with Dr.Wang was the first time I felt I was listened to by my doctor. He is an Incredible person. He answered my questions and I did not feel judged by him. When I left the clinic after my appointment, I felt so good. I thank you for him and his nurse... " -- Rhonda
"Last Wednesday afternoon, I went to Urgent Care at the South Salem Facility for chest pains. I would like to commend everyone who saw me and provided treatment for their highest level of professionalism and compassion. I felt in good hands !!! Thank you !!" -- Frank O.
"This past year I had to change my PCP due to my doctor retiring. I am not big on change and changing to a new doctor was a pretty big deal for me. My new PCP is Dr. Huun; I can't share enough what a great doctor he is. He is attentive and truly "listens" to what I am saying. My fear of starting over w/a new provider has been put to rest. I would highly recommend Dr. Huun - I give him an A+!!" -- Veeka
"A big thumbs up for Dr. Gillespie. He is so patient and supportive when I bring my mother in to see him. Thankful to have him as her PCP at the clinic. All support staff and professionals are truly amazing. " -- Peggy O.
"My experience with Salem Clinic has been very good. The staff has listened and made the decisions easier. I would love to thank Dana A. personally for the great care and for going out of her way to listen to me, an ordinary patient. And of course my Doctor Raymond Baculi, who listens to my ramblings. Thanks guys. Yours Truly, Craig B." -- Craig
"I went to Urgent Care in Keizer tonight, for the first time ever. I assumed it would be a nightmare like going to the ER; long waits, tons of grouchy sick people. Well, the entire staff was extremely nice and I really appreciated everything about my visit. I was ecstatic that I didn't have to sit there with a fever and fill out a ton of forms; I just had to sign a few. Everyone who works there was so nice and awesome. I am feeling terrible right now but I am so grateful to them for doing so much to make me better and nothing to make this night worse than it already was. I am deeply appreciative of them, and I am so glad to know how nice everyone is and how excellent the care is for the future. Thank you!!!" -- Sarah
"Dr. Robert Harder is the most fantastic OB ever. He is smart, helpful and friendly. I have been so blessed to have him deliver both my babies and take such amazing care of me in the process..." -- Julie F.
"I have loved working with Dr. Harder! When I was pregnant the first time he was there every step of the way and made me feel at ease and carried us through the whole process with an excellent sense of humor and a calm, caring demeanor. Now I'm pregnant with my second and could not imagine going to anyone else! I would recommend him to any and all of my pregnant friends. " -- Teresa
"I have worked in EMS for 13 years and have interacted with many physicians; Dr. Jared Eller has the best patient interaction skills I have ever run across. " -- Kelby
"Love, Love, Love, my Doctor! Saved my life too. Would recommend him to any woman who was looking for a competent and caring OB/GYN." -- Kristen
"I was extremely impressed with the care I was given at the South Salem office Urgent Care. Dr. Dougherty was not only efficient in her care but had an amazing attitude, she was so nice and I had the genuine feeling that she cared and wanted to help me. She had me in and out of there, so I could get back in bed, in record time. I left with no questions unanswered, only the feeling that I was well taken care of. I was extremely impressed and want to say thank you Dr. Dougherty. I am feeling great thanks to you." -- Nicole
"Dr. Harder is the best doctor I have ever been seen by! If I could have him as a primary, as well as my OB, I would! I have been going to him for years and will continue to go to him for all of my OB needs and all of my future pregnancies. " -- Ashley
"Once again, Dr. Wang and his nurse Loretta have served me exceptionally well. Add to that, Dr. Anne Nunes, Urgent Care physician at Inland Shores. Their personal attention, thoughtful care, and follow-up during a health need last week were so reassuring and inspiring. Thank you so much to all." -- Jan
"...Dr. Mark Surbaugh. He is an excellent person. He has been working so well with my Dad while he's been in the hospital. He is very personable and friendly. I really appreciate him! Sincerely, Lance Johnson " -- Lance J.
"Dr. Gillespie is the best doctor I have ever had. He is great at listening. He's so down to earth and easy to talk to. He's very good at looking at all options for caring for his patients. He's like a friend when you go to see him. I can't think of one thing that I don't like about him. In my book, he is the very best. Thanks Dr. G! Keep up the great work." -- Bob C.
"Dr. Hawkins is a wonderful, calm and patient doctor. He really listens and works with me to solve my medical issues. " -- Vera W.
"...We were fortunate to find, in Dr. Cooley, a carrying supportive and professional physician. Early on (my wife) was diagnosed to have Lewy Body Dementia, Dr. Cooley's treatment, understanding of her sometimes bluntness during clinic visits and the method of soothing her periodic outbursts were handled with dignity, respect and professionalism. Since (my wife's)passing I have been the recipient of outstanding medical treatment from Dr. Cooley, who is second to none!" -- Robert
"I recently took my mother to see her new PCP, Dr Hays. He spent the time to listen and answer our questions. He is knowledgeable as well as compassionate. I can breathe a little easier, knowing that she is in good hands. Thank you Dr Hays! " -- A. McGruder
""...I got a great doctor! I've been going to Dr Fitzgerald for about 3 years. He has been GREAT! I've been diagnosed with Type 2 Diabetes, he referred to me to the Salem Clinic dietitian who has been wonderful too. Thank You Salem Clinic! You have a great, nice staff. Keep up the Good Work."" -- Tracy
"When my insurance changed I had to find a new Primary Care Physician and after doing a lot of research I called to make an appointment with Dr. Eller. I have been very pleased because Dr. Eller is one of the most caring, empathetic doctors I have ever had. He takes time to listen and has always been very responsive and pro-active in addressing any of my concerns or medical needs. He has my trust and I highly recommend him!! " -- Renee
"I met with Dr. Harrington today for the first time... his manner was professional, but also friendly and relaxed and his exam room reflected that. It was nice to be in a exam room with personal touches. He listened to me... I am so pleased to meet a doctor who shows such respect for his patients. Thank you, Dr. Harrington... " -- Lisa
"...I was referred to the Salem Clinic by my primary physician and was given an appointment with Dr. Frank. I was very nervous and apprehensive before going into my appointment. I have never met a doctor as charismatic and nice as Dr. Frank. Dr. Frank put my mind at ease regarding potentially having a brain tumor. I would also like to thank Dr. Frank for personally calling me regarding my lab results. I know tons of physicians would have another member of their medical team call, but Dr. Frank personally called me. I was so impressed by the service I received from Dr. Frank that I called my sister, who is a second year medical student at OHSU, and told her that she needs to be a doctor just like him when she is finished with medical school. THANK YOU DR. FRANK, you are truly an amazing doctor and I am so happy to be your patient. " -- Folashade O.
"I had blood drawn at the lab this morning, 7/10/15. I just wanted to compliment Cassandra who took care of me. She was kind, attentive, listened to me and trusted me to know my own body, and asked great questions to make sure that I was doing okay. She is a fantastic person and addition to your Salem Clinic team! " -- Cheryl C.
"I was treated by Nancy Dougherty, MD on Sunday at Urgent Care. What a wonderful doctor! Great bedside manner! She completely put me at ease and answered all my questions. She made sure to explain to me exactly what she was going to do and why. She provided excellent care and attention. " -- Jennifer
"We have been patients of Dr. Huun for over twenty years. It has been a very comfortable doctor/patient relationship. He is very patient listening to our medical problems & concerns. Appropriate tests and advice is given and follow-up visits or a phone call out of concern is given. Salem Clinic is very fortunate to have Dr. Huun as part of their staff. We feel we are the "lucky ones" to have found such a fine doctor." -- Stanley & Marcine
"I am so incredibly HAPPY with my OB, Dr. Frank! Words cannot describe how amazing this doctor is; I wish he could be my doctor for everything! He has a relationship with his patients that resembles one of a family friend. I leave his office with a positive outlook always... I wish there were more doctors in this world like Dr. Frank. I am proud to be his patient and I will forever be loyal to him. Thanks Dr. Frank for all you do!" -- Bethany S.
"I was a patient at Salem Clinic Urgent Care on Capitol Street on Friday March 20,2015. I was scheduled for an ultrasound that day but woke up thinking I had a severe case of the stomach flu... I spoke with Robert and explained my situation. He immediately got me into a doctor in Urgent Care and took care of me being able to accomplish all I needed that day. You did an outstanding job for me that day." -- Dorothy
"I really enjoy coming here; they have the most considerate and nicest staff I have ever met. Y'all all make me feel very comfortable. I am here to for x-rays. Every other time has also been amazing. Thank you!" -- Jessica D.
"All of the staff were extremely friendly and helpful... Everyone had a smile and compassion; it really made a painful morning much more tolerable. If I could give them all a giant hug, I would. Even staff I passed in the hallway as I limped around were friendly and encouraging. Well done Salem Clinic!" -- Gail O.
"Salem clinic is very professional and very modern. The staff is very friendly and nice, and so is Dr. Dougherty. Thanks for making my visit a very pleasant experience." -- Curtis F
"Dr. Harder saved my life! I've done a complete turnaround since my first visit with her. She is so caring and understanding. She is very thorough and doesn't make me feel rushed.. Also the nurses and receptionists are always friendly, nice and proficient. This is just a good place to go!" -- Carolyn H.
"Dr. Kendall Graven saved me. Not from any injury, but from myself. I will never be able to repay him or offer anything for saving me. This man was the only person who took the time to call me... I can only repay him one year at a time. It has been 11 years. I will honor his commitment to me by staying away from everything that made me what I was. " -- P. Hayes
"Today I visited the Salem Clinic for the first time. I was scheduled to have my annual exam and a mammogram. The previous two years, I had gone to another clinic in town and had been very disappointed in the overall experience. I had been a long time patient of Dr. Kahan before he retired and was used to his caring and attentive demeanor. At that other clinic I felt processed. The doctor and staff were working as fast as they could to crank people through. The Salem Clinic and Dr. Goldsworthy, by contrast, were helpful and thorough. Time was taken to ask and answer questions. Dr. Goldsworthy listened and explained. I feel I’ve found healthcare professionals in which I can place my trust. The people at the front desk were pleasant and smiled. The mammogram process, which is always one of my least favorite, was kept as brief and painless as possible by the friendly technician, Rhonda. Thanks to the entire staff at Salem Clinic. I’m looking forward to a long relationship. " -- Julie G.
"I was recently hit by another car from the rear... I went to my PCP at Salem Clinic and he was very upbeat and smart and knew just what to do... The times I have had to get some x-rays at the Salem Clinic they were all so caring and I never had to wait long at all any of those time I went in. I am Thankful. " -- Sharon W.
"Salem Clinic has the most professional, efficient and personable staff I have ever encountered. " -- Karol B.
"My wife saw Dr. Nancy Dougherty today with a breast cyst. She was very nervous and the doc made her feel much better. Dr. Dougherty is a very easy going and a personable woman. We are both very happy with the care we received today from the whole staff at the South Salem Clinic. Thank you Salem Clinic for a great experience, despite the circumstances. " -- Wade C.
"...Dr. Pedersen is the nicest man, he takes great care of my mom and dad, he is calm, genuine, caring, attentive, and hard working... Dr. Fitzgerald, you are the most wonderful doctor ever. It takes a lot to gain trust of my son, but there is something about you, you are special. He took to you like nothing I have seen before. Thank you for taking your time with him and making him feel safe and comfortable. I know you are a busy man but you don't ever act as though. From the bottom of my heart thank you. You guys are a dynamic duo. " -- Bonnie
"I have brought my parents... to Salem Clinic for about 10 years or so. My mother passed away in 2009 but my sister and I continue to bring my father for care. I want to compliment you in that I have almost always been very pleased with all the personnel at the clinic--the good care of Dr. Lackides, the wonderful care of Mr. Diaz, the care and responsiveness of the nurses, especially Kelly, and also the courtesy and efficiency of all the receptionists on the phone and at the desk..."" -- Mary R.
"I was visiting the Salem area when I had a sudden medical need. I arrived at urgent care mid-morning and the staff was at all times courteous, caring and professional. Listening to my symptoms they determined that I should have lab work done before I saw the doctor. This was all accomplished in an unexpectedly timely manner and after a short wait to see the doctor for my diagnosis, I was on my way to the pharmacy for a prescription to aid in my healing. Thank you to the entire staff! What a gem the Salem area has in this urgent care clinic. It is reassuring and I am grateful to know that such excellent healthcare is available while away from home!" -- Nanette
"Recently, I was treated by Dr. Karla Wottge and LPN James. Their care and treatment was professional and competent... I truly appreciated their care. " -- Nora S.
"Our family wishes to thank Dr. Lackides for his patient and caring demeanor in dealing with our parents. Both have dementia and health issues that need to be dealt with. He explains diagnoses and treatment in plain simple terms that can be understood easily. He has great communication skills and a good sense of humor. We would like him to know that he is trusted, appreciated and respected by our family. Thank you Dr.Lackides! " -- Connie
"I give Salem Clinic and 11 on a 1-10 scale. The staff was welcoming and conducted themselves in a highly professional manner. We have been to other clinics and we had heard wonderful things about Salem Clinic and they were right! It's a great Clinic! Thank you." -- Stella S.
"...I went in to Pick up a prescription from the Salem Clinic from Dr. Zuk. When I walked up to the receptionist to ask for the status of my prescription, I was having a hard time remembering the name of it and other details. The receptionist became concerned and asked one of the nurses to look at me. They took me to an examining room where a blood sugar test revealed that my sugar levels were dangerously low. Being a diabetic I know the terrible ramifications of this, but due to the confused state I was in at the time I did not notice my condition. They immediately gave me glucose and checked on me every fifteen minutes thereafter to make sure I was getting better, not letting me leave until I was. Dr. Zuk then walked in and examined me to make sure I was okay to go home. If not for the training and caring of Dr. Zuk and his staff I do not like to think of what might have happened to me if I had driven away from that office in the condition I was in at the time. I would like to extend my most heartfelt thanks for their help." -- Monte H.
"...I have been seeing Dr. Gillespie for just over two years now. I have to say its actually a pleasure to see him. He's very good at taking the time to listen to your problem. He is actually one of the best I've ever seen in asking clear and concise questions... Being that I'm on a fixed income, he always chooses medications that not only do the job, but are the cheapest. I can't say enough good about Dr. Gillespie and his nurse Tammy. What an outstanding team! If you call in for a question, they are just awesome about getting back to you in a timely manner. Dr. G and Tammy both have outstanding personalities and know how to make you feel cared about and even offer a few laughs along the way. I'm very thankful to have them as my medical team. I can't say enough good about the two of them. Thank You Dr. Gillespie and Tammy. Keep up the outstanding work!" -- Bob C.
"I just wanted to say that the lab tech who assisted me yesterday really went above and beyond. I was there for a 4 hour glucose test and he drew the first draw, apparently I have small veins so the second tech tried to draw the second one and had two misses. Randy then made sure he was available for every one of my draws, even adjusting his lunch to be sure he could do the final one for the day. What wonderful customer service in a setting I don't know that I would have expected it from (though I have always experienced good service in the lab dept). He really made a long day of testing less stressful for me. " -- Geri
"Dr. Peterson is the most compassionate, caring doctor that I\'ve ever been to. She listens and informs; I trust her completely. My surgery was a success; my quality of life is vastly improved! Also, the reception ladies have always been so polite and efficient. The nurses are friendly and were a great help after surgery when I needed some extra attention. Thank you Salem Clinic for the wonderful care and for having such great people! " -- Patti L.
"I just moved here... this clinic is amazing! Such a positive attitude by all. I felt like I was getting VIP treatment from reception staff, lab staff and the physician. I can see this is your regular practice too and not an exception. Thank you, thank you, thank you!" -- Doug B.
"I called in yesterday with an extremely painful migraine I had been struggling with for a week with little to no relief... Triage nurse Cathy was simply amazing...she was helpful, understanding, compassionate and most of all, determined to get me feeling better. After a series of very speedy call backs we found a solution and I am feeling like a new person. I can't thank her enough for going above and beyond! It was TRULY appreciated more than she may ever know, by me and my 3 children." -- Brenda M.
"Several days ago, I fell while exercising my dog at Minto Brown Park. Little pain was felt until the next day when my left side became quite painful. I called the Salem Clinic to see if a doctor was available and was immediately given an appointment for that afternoon with Dr. Winthrop... Imaging confirmed that I had a fractured rib. Dr. Winthrop and all Clinic personnel that took care of me were considerate, courteous and highly professional. From my first phone call to the Clinic to my return home was just four hours. Medical care just does not get any better than that. " -- Stan
"The care I received from Mario Diaz was amazing. My kidney infection was diagnosed and treatment started immediately. I was especially thankful for my awesome nurse, Terry. She was filled with compassion and I can't thank both she and Mario enough. Day 8 of super antibiotics and I feel like a new woman! Thanks again for the awesome staff at Salem Clinic." -- Judy
"I want to thank Dr. Surbaugh for his thoughtfulness and willingness to "change horses in mid-stream". It is always reassuring to me to find someone who is willing not only to seek new information, but to use that information to change their minds if the evidence warrants it. Last night I spoke with Sharon, a PA for Dr. Walker and she told me that their office holds you in high regard. Warm wishes for your continuing success. Richard " -- Richard T.
"Dr. Gillespie is the most amazing healthcare provider I've ever had. He truly takes the time to get to know his patients and to get to the root cause of their visits. I am so impressed by his demeanor, professionalism and overall personality that, upon my recommendation, my mother and husband are also now under his care...and they are equally impressed! Thank you, Dr. Gillespie, for being so wonderful!" -- Charlotte G.
"Salem Clinic is very good. The Dietitian is firm, proving that she cares about her patients and has her heart into doing her job. All of the staff and doctors that have been in service to me have been great. I have had no problems." -- Tracy
"Please extend my Mother's thank you and appreciation to Dr. Loewen-Thomas, triage nurse Stephanie, and RMA Miranda, for the care they gave her last Friday. They treated her for injuries and infections related to an auto accident. Stephanie and Miranda went out of their way to be gentle as they removed and replaced bandaging. Dr. Loewen-Thomas offered new suggestions, that we hadn't heard yet." -- Janie M.
"Having met and dealt with over 30+ doctors in my 40 years for myself, and other family members, from every hospital and major clinic in western Oregon, I have NEVER met a doctor as efficient, thorough, honest, AND compassionate as Dr. Devaux. This is a man that when he learned of my heart attack, arranged for a staff member to call and check on my wife (who is also his patient). He also had staff call me when my wife was hospitalized to make sure I was ok with both my heart health and blood sugar testing during a stressful time for me personally. Dr. Devaux is also the only professional to make sure that I knew that he was aware of my mother's sudden death this year and send his condolences. This man truly cares about my wife and I's health. I trust him fully with my life and am proud to have him as my doctor. Thank you Dr. Devaux, for being there for my family and me. Also, thank you for your military service in the World's Greatest Navy!!!" -- Mark E.
"I had a perinatal ultrasound today and the technician, Betsy, was just the absolute best I have ever had. She was friendly, professional, polite and engaged. So many times I have had cold techs who made me feel nervous when looking at my little baby, or techs who did not take the time to explain what I was looking at, and this was not the case today. Even if something had been wrong, I think I would have left wanting to give her a hug due to her friendly and understanding manner. Thank you!" -- Courtney
"I had my first mamogram this past Friday. Rhonda, the technician, was very kind and made me feel very comfortable despite the situation. I am very grateful. The radiologist came in and talked to me right away about the results. He was excellent too. Every service I have had so far at Salem Clinic has been excellent. Thank you!" -- Nicole
"I give the Salem Clinic call center an A+++ on customer service! Everyone I speak with is very professional and courteous. They always present available appointment information very clearly and seem to be as interested as the patient in being able to schedule an appointment and as pleased when that's accomplished. Perhaps the service I most appreciate, and admire, is the way they can "translate" my rambling words when attempting to leave a message for a provider into a concise statement/question. They consistently capture what I'm trying to say! And they do all of this in a very short period of time, but don't make the patient feel rushed. Many kudos! " -- Sally
"Our family is so grateful for the wonderful care my mother has received from Salem Clinic doctors. Dr. Carp has worked tirelessly to keep her with us in spite of her many and complicated health difficulties. Dr. Guzman has been wonderful with my mother the numerous times she has been hospitalized at Salem Hospital. So many other Salem Clinic doctors have had brief occasions to care for her and each has impressed us, including Dr. Gillespie this very evening at the hospital. Thanks, Salem Clinic!" -- Paula
"I see Dr.Jeffery Stoessl. In fact my whole family has switched to him in the past two months. Dr. Stoessl is always on time and takes the time to find out what is wrong with you in the room. He is a great doctor and I hope to have many mores years with him as my primary care doctor. " -- Mark
"Please pass on to Dr. Lackides our family's thanks and appreciation for taking time after work to call our father (patient at Salem Memorial Hospital) and providing him encouragement to enter into the physical therapy rehabilitation program. Dr. Lackides words were heard, and have made a positive impact on our father. Every little bit of encouragement helps a stroke victim. Thanks again Dr. Lackides." -- L. Hoss
"Dr. Kathleen Harder is the best Primary Care Physician that I have had since 1959, and I have had quite a few over the years. She is a natural! Thank you Dr. Harder. " -- Arlie
"Dr. Gillespie is caring and compassionate. I don't feel rushed, even if it is a busy day. He treats me as an individual, not as a number or another patient who may have the same conditions. Dr. Gillespie is very knowledgeable. In my fifteen year in Oregon, and with Salem Clinic, I have been blessed with three wonderful doctors. Highest honors to Dr. Gillespie! " -- Norma
"I had such a great experience with Salem clinic a couple of weeks ago. I was 15 weeks pregnant and called the office because I was feeling slightly dizzy and some numbness. The receptionist talked to me about the resources I already had and let me know that a nurse would call me. When the nurse called not only did she listen to my problem and ask questions, she made me feel legitimate in my questions and encouraged me to call back at any time. I felt so well taken care of and hung up knowing what to do. Thanks!!!" -- Stacy
"I came in for a sports physical for my daughter. I personally needed to schedule a follow-up appointment for myself. Rather than schedule my follow-up for a future date, Dr. Vanderburgh and his staff worked me right in. Excellent service! This reminds me why have Salem Clinic as my care provider. Thank you. " -- Jerry
"The staff here are so sweet, kind, nice and very respectful. This is an awesome clinic to come to and I definately recommend this clinic to everyone!" -- Valerie
"A few months back I had an outbreak of poison oak that required medical treatment and sought help at Salem Clinic Urgent Care. Check-in was prompt and wait time was only a matter of minutes. Dr.Garrard was extremely pleasant and more than helpful. Last week I was prompted to look for a new PCP and found Salem Clinic listed as accepting my insurance. I called and spoke with a very friendly and extremely helpful woman (who's name escapes me) who directed me to a physician listing available on www.salemclinic.org. In addition to reading about clinical backgrounds, I was able to read short personal bios wich allowed me to choose a doctor with whom I feel relatable... I currently have my first appointment scheduled for next week with Dr.Lee and I am looking forward to (it)..." -- Whitney
"I have never had a clinic seem to care so much for their patients. You called like 6 times to coordinate an appointment time. It is greatly appreciated. You guys do a fantastic job. Thank you. " -- Kurt
"I came to Urgent Care last Thursday with my first reaction to a bee sting. I was treated by Dr. Leslie Garber and was very pleased with her care. She was attentive, easy to talk with, answered all my questions, put me at ease, didn't rush and had just the right personality. She even called my at home that afternoon to check on me. Fantastic!" -- Susan R.
"I have been going to your outstanding clinic for several years now and have been very happy with the quality of care... " -- Joe C.
"I really appreciate Daniela from Dr Burgin's office. She always identifies herself clearly on the phone and answering machine, and states she is calling from Dr. Burgin's office at Salem Clinic. That makes it so much easier when you see multiple providers to know who to call back. I wish everyone would follow her phone manners." -- Barbara
"I receive wonderful care at Salem Clinic. Dr. Fu is a great doctor. Salem Clinic's main office has a cafe inside.; it is called Hollywood Bistro. The owner, Mr. Collette, and his staff gave me wonderful service and the food was fantastic. Thank you all!" -- Brenda
"I went to Urgent Care on July 28th. Suzie & Emily were wonderful! Professional, caring, & quick! The facility was clean and pleasant. I was there just over an hour, with labs completed! " -- Denessa
"My husband and I have been patients with Salem Clinic for over 10 years, so when our son was born 3 years ago, we considered Salem Clinic for his pediatric needs, but ended up at another clinic in the area because of pressure from friends. While my son received adequate care at the other clinic, I never felt that any of the providers made an connection with him. In July of 2012 Lindsay (Administration) helped me transition my sons care to Dr. Gerald Williams in West Salem and we have been very pleased with him as my sons PCP. Dr. Williams made an instant connection with my son by stooping down to his level and talking to him, as opposed to only talking to me about him. Dr. Williams gave my son a balloon glove at his first visit, which helped relieve some anxiety he was having about getting an immunization. Thank you to Dr. Williams for taking the time to show your interest in my son's progress. Appreciative." -- Jill M.
"Esther Brown is awesome! To be able to be honest and not be judged badly by a doctor is extraordinary. Thank you again for helping me and helping my family!" -- Susan M.
"What a wonderful place! My doctor can order labs and x-rays and I just walk down and get them! No travel, scheduling or waiting. Yeah!" -- Karen
"Everytime I come in the service is quick and more than professional. I feel so at home here. Thank you for everything!" -- Kendra
"Getting personal help at a large clinic is not always easy to come by. I want to credit Salem Clinic staff for recently helping me when a prescription I transferred over from my old doctor was proving tricky... Terry was very kind and helpful! She offered to call the pharmacy herself and get it taken care of as I had no luck with them. She actually talked to me on a personal level as well and didnt seem too formal or disconnected. Thank You!" -- Stacey W.
"(All staff) are really wonderful here. I've lived in 12 states and 3 countries and I've never held higher regard for my medical staff. " -- Anonymous
"I saw Dr. Williams in Urgent Care for a complicated set of symptoms. He was very attentive, thorough, caring and a skilled listener. He determined I needed c-spine x-rays, which were done very efficiently by Catherine. She explained everything thoroughly and caringly. Dr. Williams then added a c-spine MRI and it was done quickly the same day. I appreciate the care and thoroughness, a lot!" -- Gregory W.
"Very nice experience. They made me feel comfortable with transition from Texas to Oregon. Very pleasant, knowledgeable and funny staff." -- Donna F.
"Thank you to all the Salem Clinic employees for great customer service! I appreciate the Clinic's efficiency and the excellent service of appointment schedulers, desk receptionists and nursing assistants. Everyone is polite, professional and caring. I especially appreciated Jennifer Flemming's attentive and thorough care today. You staff make stressful health situations easier to work through. Thanks!" -- Patti B.
"All staff were very friendly, helpful and efficient. The facility was clean and professional. This was a pleasant surprise for such a large operation! Thank You!" -- Linda W.
"I saw Dr. Lee on-call when my Doctor was not available. For being new to the clinic, he was amazing. He made me feel comfortable and helped me find the answer quickly, and found a great treatment option for my issue. I would recommend him to anyone looking for a new physician!!!" -- Brandi
"I came in for my mammogram the other day and I want to let you know that the mammogram technologist was so nice; she was very attentive to what was going on and really the best girl I have ever had. I dislike mammograms in the first place and she made this experience tolerable. Thank you." -- Kirsten
"Your ultrasound and mammography technologists are great! They showed patience and reassurance and explained the procedures to me. Thank you." -- Michelle
"I really liked your new facility and I had a very nice experience at my Bone Density appointment." -- Barbara
"The mammogram, was the best I ever had. The technologist was wonderful and there was no pain." -- Ada
"Adding the cafe was a brilliant decision. The food is great, with plenty of healthy and self-indulgent choices and all reasonably priced. The staff are very helpful and courteous. The cafe is especially helpful for clients post fasting for labs, but it also stands on its own. It is just terrific!" -- Kathy
"The MRI department went of their way to be soothing and calming to myself, the patient. I was nervous about MRIs because I'm claustrophobic. They treated me with the utmost respect and were very kind and easy going, as if they were my friend. Thank you so much for alleviating my nervousness. I will no longer be apprehensive about any future MRIs. They went above and beyond to make me comfortable and, as usual, reception staff was very courteous." -- Marian
"Dr. Lackides is the best primary I've ever had. I had a routine annual physical and there were red blood cells in my urine; he immediately referred me to Willamette Urology. They found a tumor in my bladder that will be removed next week. It's probably cancer, the urologist suspects. It's also very, very early. I am SO grateful Dr. Lackides referred me immediately - he saved my life!" -- Eldon
"Dr. Cooley is, by far, the best doctor I have ever had. This doctor has saved my life and helped me many times through my very in-twined medical problems. I have had 25 plus years of medical issues and I, with his help, lived through all of them and I am now 61 years old. Thank you Dr. Cooley you are the best!" -- Arthur
"The Staff are Exceptional!! I've never been treated by an OB staff who made me feel as comfortable and at ease as this office did. Dr. Chau was helpful in working with me to form a plan for my specific needs. Thank You!!" -- Candy
"The last two evenings I have had MRI appointments and I had two outstanding technologists. They made me feel at ease and made the examination so much easier to tolerate. I do not share this compliment lightly; they are very good technologists." -- Richard
"I came in for a mammogram and a very nice employee helped me in the hallway; she wasn't even from the mammography department. She wheeled me out to my car and I am so appreciative of her kindness. I have been to the Salem Clinic many times before and the staff there is wonderful. I have written notes to your clinic in the past about how great the employees are there and I'm going to send another one about my last visit with the woman who assisted me. Thank you." -- Kathy
"Dr. Weeks is absolutely amazing!!! She is very personable and kind. She is on top of things and always follows up with me! I appreciate the extra time she takes!" -- Melissa
"Dr. Gillespie is the BEST..... but then you probably already know that!" -- Clay
"As a new patient to the Salem Clinic, I am very impressed with its level of staffing and the high overall performance and coordination. Everyone seems pleasant and responsive, but also very hard-working. The physical plant is attractive and comfortable." -- Ann
"As a person who is generally fearful around doctors, Dr. Fitzgerald is a Godsend for me. Not only does he have outstanding physician attributes - he is professional, observant, knowledgeable, wise, very intelligent, efficient, thorough, strict, and on top of things - he is also gentle, patient, tolerant, and compassionate." -- Ann
"Your MRI technologist is outstanding! I am very claustrophobic and he had patience with me, he talked me through each scan or interval, and he gave me a bunch of information about the exam before it started so I could feel comfortable. You all are awesome and amazing." -- Sandi
"I've always been treated with respect; at the age of eighty-four, I appreciate that. I always get in at the scheduled time." -- Gladys
"I am terrified of doctors and doctor offices; your staff made me feel safer than ever before. Awesome job guys. Keep up the good work." -- Justin
"Mr. Bates and Bruce - I have seen both more than once and they are great. They are wonderful with kids and Bruce will always keep you laughing. He is the bright light in an often times dark situation. He is the reason we stay with Salem Clinic. I get a smile on my face each time we come in and he is there. Great job Bruce!" -- Christine
"Amy was so awesome and knowledgeable. I can tell she is an outstanding employee. I am handicapped and she treated me wonderfully, she was so patient with me. I want to make sure she is recognized. " -- Ruth
"We are always very happy with our service. Today, we were called back after a very short wait, checked in very quickly; it was pleasant and professional. Greg J. drew my blood; done very quickly and professionally. He was very pleasant. My wife and I have always been appreciative of the visits here to do lab work." -- Cliff
"Dr. Fitzgerald is a very kind, caring and helpful doctor. He is patient and really listens before he makes a plan with you; he then explains it again and makes sure everyone is on the same page. Thank you, Dr. Fitzgerald." -- Jan
"The entire OB staff at Salem Clinic has been amazing to work with. From the schedulers, receptionists and advice nurses to Dr. Blanchard, I have received nothing but professional, friendly and helpful service. I thoroughly enjoyed seeing them regularly throughout my pregnancy and looked forward to coming in. I cannot say enough wonderful things about Dr. Blanchard - she made me feel extremely comfortable. I truly felt like she went out of her way to help me have a better, more enjoyable pregnancy, all the while giving me excellent prenatal care. She was easy to reach, quick to respond, and a huge advocate for me and my unborn child - doing all she could to keep us both healthy and happy. THANK YOU Salem Clinic! I have already referred friends because I think so highly of you all!" -- Brenda
"The last two times I have been to the family medicine area of the main clinic, I have had the joy of checking in with Sam. She is so sweet and helpful... and it doesn't come across as fake. I appreciate her patience and gentle explanation of each thing that she is doing. I'd like to check in with her every time!" -- Annie
"I have been a patient of Dr. Week's for many years now. She diagnosed me after many years of being mis-diagnosed. She treats me with compassion and gives quality care. She went above and beyond her job in treating my son. I am forever grateful to her for the care she gave him. She referred me to Dr. Kim who I think is also very kind and compassionate. I feel very grateful to be a patient to both Dr. Weeks and Dr. Kim. I also need to say the staff is great! Dr. Week's assistant, Kristine is the best! Everyone I have come in contact with showed kindness while being very efficient. Thanks to you all." -- Trudy
"Cameron does a wonderful job in MRI. I was super nervous for my first ever MRI and he was really awesome!" -- Kim
"It was my first time having allergy skin tests, Rita did a fabulous job explaining everything, making sure I was comfortable and that everything was OK. She was also helping a young girl and did a great job explaining everything to her and her parents. She worked at the girls speed complimenting the girl for being so brave. I was grateful she was so caring and considerate. After a few tests the girl was fine with the remaining tests. The whole allergy department is very caring and helpful. Everyone I've dealt with from Dr Laura Metzger to the assistants have been professional and caring." -- Barbara
"Dr. Brown was very thorough and explained fully my medication options and how best to implement successful recovery. He was personable, nice and totally seemed to care about my health. The nurse who checked me in was sweet, kind and more than competent. Good job urgent care! " -- Karen
"The ultrasound and mammography departments at the Salem Clinic are outstanding. I am so thankful for the technologists who fit me in today because I was worried and now I can go into the weekend feeling much better. Everyone was so nice and accommodating" -- Kathryn
"I have been coming to Salem Clinic for nearly 25 years. In all that time, the Clinic personnel, everyone, have been wonderful, very knowledgeable and caring. On a scale of 1-10, they rank a big 10!" -- Jean
"I have been a patient of Dr. Winthrop's my whole life (28 years); through all my years he has always treated myself and my family with respect and always listens to our questions carefully and answers them. He is the best physician by far I have ever seen. I hope he continues to provide excellent care for years to come, as he has promised me he will continue working :) Thanks Dr. Winthrop and his team!" -- Lance
"When my sons were deployed in Iraq, Dr. Foulke took extra time to make sure I was doing okay. He was concerned not just for my physical health but for my emotional health as well. This kind of extra concern and caring is what brought me to his office, after he took care of my dying father. I work in the medical field, and it's refreshing to find medical professionals who still believe in the basic tenants of healthcare and not just statistics and the almighty dollar!" -- Carol
"My 1 year old recently had to visit Urgent Care. We chose Inland Shores and were very pleased. The office was tidy, the staff was courteous and the attending physician, Dr. Brown was fabulous. He was very patient with my son, who was quite unhappy. He answered all of my questions and has provided excellent follow up care. He phoned me at home the next day just to check in on my little guy and also the following day, just to make sure he was still doing well. Great experience! Thank you Dr. Brown!" -- Julie
"Every time I've had appointments at Salem Clinic, staff have been so friendly and considerate. I had four tasks today: physical, lab work, bone density test, and mammogram. Everyone along the way was great-Dr. Weeks, Catherine (bone density test), and especially Jennifer in Radiology." -- Carol
"Gregory and Cameron deserve a big kudos. They have been so helpful in getting me scheduled for my MRI and answering my zillion questions! They took the time to listen and make sure I understood everything. I have had MRI's done for the past 11 years but the last couple I experienced really bad anxiety before and during. I don't know why, but when I shared this with Gregory and Cameron they were so kind and tried to put my mind at ease!" -- Anonymous
"My husband and I have been Dr. Gillespie patients for many years. We not only value his skills in diagnosing and treatment plan but are particularly grateful for his compassionate availability when we need to get questions answered in a timely manner. His nurse Tammy is also very kind and efficient.The support staff at Salem Clinic are equally efficient and helpful. We consider ourselves very fortunate to have this team of professionals on our side. Thanks!" -- Teresa
"My children have seen Dr. Garber for years. She is a down to earth, caring doctor with a good sense of humor. We are thankful to have her!" -- Lisa
"Dr. Baculi is very good doctor. He let's you know what he is doing, he has a good attitude and he is friendly... Thanks!" -- Tracy
"Usually you only hear when you do something wrong, but I have gone in to MRI and Cat Scan and both the techs were extremely professional and courteous. These were new processes to me and they explained them and made me feel comfortable. You have good staff, good job!" -- Bruce
"We would like to extend our appreciation to Salem Clinic staff. In particular thanks to Barb at Dr. Stoessl's office, she is always kind, she returns calls almost always within a short time from the time we call for any health concern. We have been patients at Salem Clinic since 1997. We have never waited for more than five minutes. The people at the lab are very friendly and very efficient. Giving blood it has always been my nightmare, but they make it so fast and easy that I don't even realize when they get by blood. Thank you very much" -- Behjat
"My husband and I have been patients of Dr. Stoessl since 1997 when we lived in Salem. We have always been treated with respect by Dr. Stoessl, he is caring, and he takes time to listen. He does not make us feel like we have to rush out the door. For the past 8.5 years my husband and I have been driving from Portland, Oregon to see Dr. Stoessl whenever we need medical care. I work in a hospital that can be much easier to take a few minutes to walk to a doctor's office here than taking almost two hours round trip to Salem Clinic. Nevertheless, we chose to do this because of Dr. Stoessl's practice and his patient care skills. We feel lucky to have him as our physician and we greatly appreciate him." -- Behjat
"Dr. Frank is phenomenal. I never thought I'd say that I look forward to my annual exams but I do. He makes you feel very comfortable in a very uncomfortable appointment. I have recommended him to everyone I know." -- Miranda
"I've been going to Salem Clinic for four years now and have received OB care with both of my sons. The care I received has been astounding! Both pregnancies were high risk but I was never worried. My boys and I were definitely in great hands!" -- Krystal
"The cafe is a great addition to the clinic. The food is spectacular and reasonable priced and the cafe staff are a true delight! I am always impressed that they remember my name and dietary needs." -- Diane
"For many years my mom went to the Salem Clinic to Dr. Daniels. When my dad died it was up to me to take her to doctor apts. This is when I discovered Dr. Daniels and his nurse Sandy. I have never in my life met a better doctor or nurse then they are. They are so caring and have recently helped me with my mom and her Dementia. THEY ARE THE BEST. I now go to him and so does my husband and our next door neighbors starting going there and they love him too. All the staff is very understanding and I am so glad I switched over to Salem Clinic." -- Vicki