COVID19 Guidelines

 

NOTE LOCATION CHANGES FOR SERVICES

Salem Clinic has an urgent care clinic available for COVID-19 assessments and testing. If you have upper respiratory symptoms or concern for infection due to exposure, stop by 2531 Boone Road SE. Urgent Care visits and testing are available Monday-Friday and weekends, beginning at 10am.

Please note that most COVID-19 testing is performed in conjunction with an urgent care visit and decisions regarding appropriate testing are based on OHA guidelines and the discretion of the evaluating provider. Testing required for surgery or long term care facility admittance occurs at 2020 Capitol Street NE, separate from the reservation process.

If you have been exposed to someone with COVID-19, we ask that you wait at least 72 hours from the time of exposure, as testing too soon can lead to a false negative result.

Testing is not performed at Salem Clinic for purposes of travel, event attendance, employment, etc.

**** RESERVATION REQUIRED *****

FOR COVID-19 TESTING & URGENT CARE VISITS

Reservation tickets must be obtained in person; they are not available via call, nor online at this time.

Tickets are handed out for same day visits only. Tickets are distributed on a first come, first serve basis. Distribution begins around 8:00am Monday-Friday and around 9:00am Saturday & Sunday at 2531 Boone Road SE. Each ticket notes a time slot to return to the Clinic for check-in. Once all reservation tickets are gone for the day, a sign will be posted noting Urgent Care has closed for today.

The reservation process started due to overwhelming demand for services. The vehicle lines grew to upwards of a half mile in length with a 5-6 hour wait. These were not pleasant for patients and were not safe for staff to manage, nor neighbors to navigate. We apologize for any inconvenience this may cause you. We are trying our best to continue to serve our patients and community through this pandemic and staffing crisis. Please be kind to everyone who is trying to help you.

Due to higher than normal volumes, it may be necessary to close urgent care early.

2531 Boone Road SE: Patients will be greeted in the parking lot (attendant in tent at NW corner of building). Attendant will provide check-in reservation ticket noting the time window to return to the clinic. Upon return, see attendant again to exchange check-in reservation ticket for a number. Park your car where you can see the now serving number board. Proceed through urgent care side door when your number is up. Check-in and rooming will follow.

New to Salem Clinic - WELCOME
If you are seeking urgent care services, and you are not a Salem Clinic patient, please call 503-399-2424 and press 1 to reach our business office team. Follow the prompts for new patient registration or update your insurance information before you arrive for your check-in reservation time. We do accept most insurance types, but some we are not contracted with, such as most Kaiser Permanente plans. If you do not have insurance, and are private pay, you may be required to pay a deposit.

Questions about novel coronavirus? Visit these helpful websites for the most up to date and accurate information regarding COVID-19.

Alternate Testing Locations

https://govstatus.egov.com/or-oha-covid-19-testing

Marion County Health Dept.

https://www.co.marion.or.us/HLT/COVID-19/Pages/default.aspx

Oregon Health Authority

https://govstatus.egov.com/OR-OHA-COVID-19

CDC

https://www.cdc.gov/coronavirus/2019-ncov/index.html

For general information about COVID-19,
please call 211 or visit

https://www.211info.org/corona-virus

For instructions on what you should do if you are sick

https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

Healthy Habits to Preventing Illnesses:

  • Stay home when you are sick unless you need to see a medical provider
  • When possibly, keep your distance from others who are sick Cover your mouth and nose with a tissue when coughing or sneezing
  • Wear a mask if your healthcare representative asks you to and make sure it is covering your mouth and nose at all times
  • Dispose of used tissues or masks in the nearest trash receptacle
  • Wash your hand with soap and water for at least 20 seconds or use an alcohol based hand sanitizer after disposing of used tissues or masks, after using the restroom and before eating
  • Avoid touching your eyes, nose or mouth
  • Practice good health habits such as regular cleaning, getting plenty of sleep, being physically active, managing stress, eating nutritious food and drinking plenty of water