COVID19 Guidelines

 

Salem Clinic has a drive-thru urgent care clinic available for COVID-19 assessments and testing. If you have concern for infection due to symptoms or exposure, or if testing is required prior to surgery or long term care facility admittance, stop by 2020 Capitol Street NE. Urgent Care visits and testing are available Monday-Friday, beginning at 10am.

Please note that most COVID-19 testing is performed in conjunction with an urgent care visit and decisions regarding appropriate testing are based on OHA guidelines and the discretion of the evaluating provider. Testing required for surgery or long term care facility admittance occurs inside, separate from the drive-thru reservation process.

If you have been exposed to someone with COVID-19, we ask that you wait at least 72 hours from the time of exposure, as testing too soon can lead to a false negative result.

Testing is not performed here for purposes of travel, event attendance, employment, etc.

**** NEW***** RESERVATION REQUIRED *****

FOR URGENT CARE DRIVE-THRU & COVID-19 TESTING

Reservation cards must be obtained in person; they are not via call, nor online at this time.

Cards are handed out for same day visits only. Cards are distributed on a first come, first serve basis. Distribution begins around 7:00am Monday-Friday and around 8:00am Saturday & Sunday. Each card notes a time slot to return to the Clinic for drive-thru check-in. Once all reservation cards are gone for the day (typically within one hour) a sign will be posted noting Urgent Care has closed for today.

The reservation process started due to overwhelming demand for services. The vehicle lines grew to upwards of a half mile in length with a 5-6 hour wait. These were not pleasant for patients and were not safe for staff to manage, nor neighbors to navigate. We apologize for any inconvenience this may cause you. We are trying our best to continue to serve our patients and community through this pandemic and staffing crisis. Please be kind to everyone who is trying to help you.

Due to higher than normal volumes, it may be necessary to close urgent care early.

2020 Capitol Street NE: Patients will be greeted in the Urgent Care parking lot (entrance off of Erixon Street) by Salem Clinic staff. Staff will direct you to the drive thru line, or inside the clinic if appropriate. The check in process for drive thru is completed outside while you remain in your vehicle. Your entire urgent care visit, and COVID-19 testing, will occur in the safety of your vehicle.

New to Salem Clinic - WELCOME
If you are seeking urgent care services, and you are not a Salem Clinic patient, please call 503-399-2424 and press 1 to reach our business office team. Follow the prompts for new patient registration or update your insurance information before you get in the check-in line. We do accept most insurance types, but some we are not contracted with, such as most Kaiser Permanente plans. If you do not have insurance, and are private pay, you may be required to pay a deposit.

Questions about novel coronavirus? Visit these helpful websites for the most up to date and accurate information regarding COVID-19.

Alternate Testing Locations

https://govstatus.egov.com/or-oha-covid-19-testing

Marion County Health Dept.

https://www.co.marion.or.us/HLT/COVID-19/Pages/default.aspx

Oregon Health Authority

https://govstatus.egov.com/OR-OHA-COVID-19

CDC

https://www.cdc.gov/coronavirus/2019-ncov/index.html

For general information about COVID-19,
please call 211 or visit

https://www.211info.org/corona-virus

For instructions on what you should do if you are sick

https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

Healthy Habits to Preventing Illnesses:

  • Stay home when you are sick unless you need to see a medical provider
  • When possibly, keep your distance from others who are sick Cover your mouth and nose with a tissue when coughing or sneezing
  • Wear a mask if your healthcare representative asks you to and make sure it is covering your mouth and nose at all times
  • Dispose of used tissues or masks in the nearest trash receptacle
  • Wash your hand with soap and water for at least 20 seconds or use an alcohol based hand sanitizer after disposing of used tissues or masks, after using the restroom and before eating
  • Avoid touching your eyes, nose or mouth
  • Practice good health habits such as regular cleaning, getting plenty of sleep, being physically active, managing stress, eating nutritious food and drinking plenty of water