Business Services

New Patient Registration

Patient account representatives are available to assist you with provider selection, insurance verification and registration.

Business Office

Patient account representatives are available to assist you with billing related questions.

Credit Office

Credit office staff are available to assist you with questions regarding past due patient accounts and budget arrangements.

Beware of FRAUDULANT CALLS. Protect your personal information from scammers.
Salem Clinic staff will never call you and ask for your social security number.
If you receive a suspicious call, hang up and call the Clinic directly at (503)399-2424.

Referral Office

Referral office staff are available to assist patients, primary care physicians and specialists in securing insurance referrals and/or prior authorizations for specialty care and/or procedures. Referrals are typically processed within 5-7 working days; notification will be sent to the patients and their specialist.

Insurance

Salem Clinic maintains contracts with the following insurance companies:

• Aetna (Commercial Only)
• Atrio Health Plans
• Cigna
• First Choice Health
• Health Net of Oregon
• Wellcare by Healtnet
• Kaiser DUAL Choice
• Moda
• Pacific Source (Commercial Only)
• United Healthcare
• Providence Health Plans
• Regence Blue Cross Blue Shield of Oregon
• AARP Medicare Advantage from UHC

As a courtesy, Salem Clinic will bill most insurance companies. If your insurance is not listed above, please contact your insurance company to verify the provider network requirements. Further questions can be directed to our patient account representatives by calling (503) 399-2424.

• Good Faith Estimate Rights

Beware of FRAUDULANT CALLS. Protect your personal information from scammers.
Salem Clinic staff will never call you and ask for your social security number.
If you receive a suspicious call, hang up and call the Clinic directly at (503)399-2424.